1. Information We Collect
 

a. Personal Information You Provide

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Because users do not create accounts on our website, the information we collect is limited to what is required to complete a booking and verify identity:

• Full name

• Email address

• Phone number

• Rental details (dates, property selected)

• Passport or national ID for identity verification

• Payment-related information (processed securely by third-party payment processors)

We do not store credit card numbers on our servers.
 

b. Automatically Collected Information
 

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Cookies and usage data

• Access times and pages viewed

This data helps us ensure security and improve site performance.
 

2. How We Use Your Information
 

We use the collected information to:

• Process and confirm bookings

• Verify your identity and prevent fraud

• Communicate important rental information

• Improve customer service and support

• Comply with legal and regulatory requirements

We do not send marketing or promotional emails.
 

3. ID Verification
 

To prevent fraud and ensure guest safety, we require guests to provide a passport or national ID.
ID documents are used only for verification and compliance purposes and are kept secure.
 

4. Payment Information
 

Payments are processed through secure third-party payment processors.
We do not store credit card information on our servers.
 

5. Cookies and Tracking Technologies
 

We use cookies to:

• Enable website functionality

• Improve user experience

• Analyze website traffic

You may disable cookies in your browser, but some features may not work properly.
 

6. Sharing of Information
 

We may share your information with:

a. Service Providers

Companies that help us process payments, verify identity, host our website, or provide customer service.

b. Legal Authorities

If required to comply with law, court orders, or protect our legal rights.

c. Business Transfers

If ShartavaDeluxe LLC merges, sells assets, or undergoes restructuring, user information may be transferred.

We do not sell or rent your personal information to third parties.
 

7. Data Security
 

We take reasonable administrative and technical precautions to protect your information, including:

• Secure data storage

• Limited access to personal data

• Encrypted communication when possible

However, no online system is 100% secure.
 

8. Data Retention
 

We retain your information only as long as necessary to:

• Fulfill rental obligations

• Comply with legal and tax requirements

• Resolve disputes

• Maintain accurate records

ID documents may be stored only for legally required periods.
 

9. Your Rights
 

Depending on your location, you may have the right to:

• Request access to your data

• Request correction or deletion

• Object to processing

• Request a copy of your information

• Withdraw consent (where applicable)

To exercise any rights, contact us using the details below.
 

10. Children’s Privacy
 

Our services are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.
 

11. International Data Transfers
 

Because ShartavaDeluxe LLC is a US-based company operating in Georgia, your data may be transferred and stored in other countries.
We take reasonable steps to ensure your data is protected in accordance with this policy.

12. Changes to This Privacy Policy
 

We may update this Privacy Policy at any time.
Changes will be posted on our website with an updated “Last Updated” date.
 

13. Contact Information
 

For any questions, requests, or concerns regarding this Privacy Policy, please contact:

ShartavaDeluxe LLC
Email: Ltd.superiorapartments@gmail.com
Phone: +995 593 000 724
Address: 35-37 Zhiuli Shartava Street, Tbilisi, Georgia